25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
With built-in analytics and reports, managers can track agent performance to improve effectiveness all around. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005. Markus Linder.
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