article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

Customer support can, unfortunately, feel limiting in this way. After all, customer support — for all its stresses — is fulfilling in terms of person-to-person interaction and problem-solving. When support representatives are able to efficiently delight customers and resolve issues, boredom will cease to be an issue.

article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

Customer support can, unfortunately, feel limiting in this way. After all, customer support — for all its stresses — is fulfilling in terms of person-to-person interaction and problem-solving. When support representatives are able to efficiently delight customers and resolve issues, boredom will cease to be an issue.

article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

Customer support can, unfortunately, feel limiting in this way. After all, customer support — for all its stresses — is fulfilling in terms of person-to-person interaction and problem-solving. When support representatives are able to efficiently delight customers and resolve issues, boredom will cease to be an issue.