2004 Analytics Sales Upselling 
CSM Magazine
MARCH 24, 2022
For retail business, the customer journey extends far beyond the initial sales engagement. As customers are taking more control of their own service requests through customer portals, retailers can use the opportunity to engage in sales opportunities. About the Author.
Amity
MARCH 26, 2018
In 2004, Salesforce came up with the Customer for Life program, and set the foundation for all of the reasons we are so focused on Customer Success today. They put the program in place to retain their customers, prevent revenue churn, and maximize their upselling revenue capabilities. The rest is history.
Expert insights. Personalized for you.
119 
Let's personalize your content