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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. She has served clients as an independent consulting partner since 2004. Denise went on to head Sony Electronic Inc.’s

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Brand Move Roundup – October 2, 2020

C Space

In another sign of online commerce’s ascendancy, CRM leader Salesforce forecasts that ecommerce’s footprint will double this holiday season, accounting for 30% of all U.S. Our goal is to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen. retail sales, up from 14% last year.

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