SmartAction
DECEMBER 15, 2021
The early 2000s recession affected the US from March 2001 to November 2001 and led to a decline in participation in the workforce. Traditional IVRs aren’t cutting it anymore as the bodies needed to fill in aren’t there to take the calls. A live agent deals with anything handled outside of self-service.
Aspect
NOVEMBER 1, 2018
Millennials were born between 1976 and 2001. and founder of the research and consulting firm, Millennial Branding, describes them this way, ”self-centered, needy, and entitled with unrealistic work expectations.” They are very different from their doting baby boomer parents. Dan Schawbel, author of Me 2.0
CSM Magazine
JUNE 30, 2021
Founded in 2001, in the West Midlands, UK, as a manufacturer of leisure machines for the hospitality industry, Intouch Games launched its first mobile casino games in 2006. It allows us to easily scale by offering options for self-service on both live chat and phone queries.”.
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