2001, Chief Customer Officer and Customer Experience

McDonald’s Appoints Manu Steijaert as Global Chief Customer Officer

CSM Magazine

AUGUST 3, 2021

Manu Steijaert, McDonald’s Executive Vice President and Global Chief Customer Officer. McDonald’s Corporation has appointed Manu Steijaert, a McDonald’s veteran, as its first Global Chief Customer Officer. He will be leading a new Customer Experience team.

Chief Customer Officer

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ANNOUNCING Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold

PeopleMetrics

MAY 24, 2018

"Moving VoC past data to a listening path that engages your organization and improves customer experiences is key. and Chief Customer Officer 2.0. Sean has over 20 years of experience helping companies measure and improve the customer experience.

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Improving Customer Experience Is The Only Way Forward – Sonia Bhatia Salmin, Customer Experience Specialist

Customer Guru

MARCH 7, 2018

Sonia Bhatia Salmin, Ex-Head of Customer Experience at Piramal Pharma Solutions, shares her thoughts on the importance of CX, and how she led Piramal Pharma Solutions into becoming one of the most customer-centric pharmaceutical companies in India. I completed my engineering in 2001, majoring in Electronics.

Customer Experience

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Customer Contact Central

McDonald’s Appoints Manu Steijaert as Global Chief Customer Officer

ANNOUNCING Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold

Improving Customer Experience Is The Only Way Forward – Sonia Bhatia Salmin, Customer Experience Specialist

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