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McDonald’s Appoints Manu Steijaert as Global Chief Customer Officer

CSM Magazine

Manu Steijaert, McDonald’s Executive Vice President and Global Chief Customer Officer. McDonald’s Corporation has appointed Manu Steijaert, a McDonald’s veteran, as its first Global Chief Customer Officer. He will be leading a new Customer Experience team.

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ANNOUNCING Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold

PeopleMetrics

"Moving VoC past data to a listening path that engages your organization and improves customer experiences is key. and Chief Customer Officer 2.0. Sean has over 20 years of experience helping companies measure and improve the customer experience. Sean holds a Ph.D.