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The Top 7 Call Center Quality Assurance Software Solutions

Voxjar

Founded in 2001. They also provide an easy to launch free trial without the need to speak to their sales team first. Playvox does offer a free trial but you have to talk to sales to get started. Playvox does not currently publish their pricing, requiring you to speak with sales first. Scorebuddy QA. scorebuddyqa.com.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Contact Centers appreciate: “Nanorep accurately replies to our customer inquiries, from pre-sale questions about products and policies to order tracking and shipments.