Remove reference synchronous-vs-asynchronous-communication
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Live Chat Support: What It Is, Benefits & Best Practices for 2021

JivoChat

Live chat provides an instant, conversational, synchronous 1:1 customer support channel, compared to asynchronous email support where there is no guaranteed response time. In fact, one survey found that 51% of customers preferred live chat because they can multi-task: Live chat conversations can be saved for future reference.

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Face-off Probability, part of NHL Edge IQ: Predicting face-off winners in real time during televised games

AWS Machine Learning

Changes in the player’s personal face-off stats – The success rate of one player vs. another, and so on. Another optimization technique that we used was grouping requests to SageMaker and performing them asynchronously in parallel. For examples of using Amazon Kinesis for streaming, refer to Learning Amazon Kinesis Development.