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Calabrio Named the Only May 2019 Gartner Peer Insights Customers’ Choice for Workforce Engagement Management (WEM)

Calabrio

The Calabrio team is excited to announce we have been recognized as the only May 2019 Gartner Peer Insights Customers’ Choice for Workforce Engagement Management (WEM). Director of quality/training/WFM at a $500 million-$1 billion services company. [We Forecasting and scheduling manager at a $1-3 billion company.

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How Workforce Management Software Supports Key Metrics for Business Objectives

TASKE Technology

To make matters more complex, call volumes can increase dramatically with the announcement of time-limited promotions or the introduction of new products or services. Consider Workforce Management Software Workforce management (WFM) software can assist with both agent scheduling and adherence.

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