Multichannel Surveys Technical Support Telemarketing 
Global Response
DECEMBER 5, 2022
Multichannel Contact Centers versus Omnichannel Contact Centers The next step up from running a call center is a contact center. Regardless of the type of contact center ( multichannel or omnichannel ), all contact centers handle inbound and outbound voice calls.
Hodusoft
JUNE 21, 2023
Outbound call centers As the name suggests, outbound call centers enable companies to make outgoing calls, which include sales calls, feedback surveys, telemarketing campaigns, and market research. This type of call center handles every type of call ranging from telemarketing sales calls to customer support calls.
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Outsource Consultants
OCTOBER 2, 2018
Our Chilean partners are PCI certified and provide multichannel capabilities that include traditional phone-based call center services, live chat support, email services, SMS, and social media customer service. Live chat support. Technical support and helpdesk. Telemarketing. Order processing. We can help!
Global Response
MAY 1, 2023
Some services that may be offered by inbound call centers are: customer service and support full-service help desk multilingual support technical support order taking appointment setting customer chat and multichannel support omnichannel support Almost every company who sells a service or a product will need some support for inbound calls.
JustCall
AUGUST 8, 2022
Additionally, JustCall users get access to personalized onboarding support to ease the transition to JustCall. The mid and top-tier plans offer additional support services such as a dedicated account manager, priority support, SLA with a 99.99% uptime guarantee, dedicated technical support, and professional services.
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