This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Multi-channel support Remove Surveys Remove voip Related Topics
Agent burnout Call Logging Calibration APIs industry standards Gamification Interactive Voice Response Business Process Outsourcing Coaching First call resolution More Related Topics >
article thumbnail

Improving Customer Service in BPOs with Multi-Tenant Contact Center Software

Hodusoft

AUGUST 9, 2023

As per a study conducted by Clutch, more than one-fourth of small businesses surveyed outsource their customer service to BPOs (business process outsourcing organizations). It can be used to send emergency notifications, conduct customer surveys, take customer feedback, or conduct marketing campaigns.

Contact center software 52
Contact center software Contact Center Customer Service Agent burnout 52
article thumbnail

JustCall vs CloudCall: Which is the Best?

JustCall

APRIL 5, 2023

User Interface Comparison The user interface of your preferred VoIP or Cloud Contact Center service provider must be a blend of function and aesthetics. 4 Which of JustCall and CloudCall Has a Better Customer Support System? The comparative ratings for CloudCall are less.

Interactive Voice Response 52
Interactive Voice Response CRM Multi-channel support Analytics 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024