Remove Morale Remove Outbound sales Remove Quality management Remove Scripts
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The Comprehensive Guide to Assessing the Average Talk Time Metric in Call Centers

NobelBiz

To optimize ATT, call centers employ various strategies, such as agent training programs, call scripting, and technological tools, to strike the right balance between service quality and efficiency. If you want to go beyond the Average Talk Time sales success, explore our on-demand webinar: “ Boosting Outbound Sales Performance.”

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