AWS Machine Learning

OCTOBER 10, 2023

Existing partner open-source FL solutions on AWS include FedML and NVIDIA FLARE. By using infrastructure as code (IaC) tools on AWS, you can deploy FL architectures with ease. In an FL training round, the central server first sends a common global model to a group of clients. FL has also been used for brain tumor segmentation.

Healthcare 93

Healthcare Telecommunications Analytics Wireless 93

Callminer

OCTOBER 11, 2018

From essentials like average handle time to broader metrics such as call center service levels , there are dozens of metrics that call center leaders and QA teams must stay on top of, and they all provide visibility into some aspect of performance. Kaye Chapman @kayejchapman.

Call Center 561

Call Center Metrics Contact Center Wait times 561

JustCall

APRIL 5, 2022

While customers didn’t already like waiting on support calls and expected an excellent experience when interacting with brands, this has only become more substantial now. The salespersons used them to make client calls and close deals. Information regarding the call was written down manually. And why do they matter?

voip 40

voip Interactive Voice Response Analytics Sales 40