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How Customer Success Technology Tackles the Top 7 CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. Having a clear delineation of responsibilities means that team members can be held accountable and managers can monitor employee progress. Sonar’s Success Story. Scaling the Team.

article thumbnail

How Customer Success Technology Tackles the Top CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. Having a clear delineation of responsibilities means that team members can be held accountable and managers can monitor employee progress. Sonar’s Success Story. Scaling the Team.