Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!
SmartKarrot
MAY 11, 2023
Businesses can utilize conversation intelligence platforms to enhance their sales and customer service strategies. Benefits Of Implementing Conversation Intelligence At a Business More Accurate Call Scoring According to the SearchEngineJournal, only about 1-3% of recorded business calls that are recorded are manually scored by analysts.
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