Quality Contact Solutions

JULY 19, 2018

The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At Quality Contact Solutions, we’ve defined our niche as sales. We exist because the world is driven by sales. By Angela Garfinkel, President.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

Global Response

FEBRUARY 13, 2022

Customer service is one of the main goals of an inbound call center, and may take the form of updating account details, initiating returns, listening to (and solving for) customer concerns or feedback, or answering other questions or concerns from current customers. Product or technical support. Inbound sales or upgrades.

Call Center 62

Call Center Telemarketing Technical Support outsourcing 62

OctopusTech

SEPTEMBER 9, 2023

You will get a deep understanding by which you can make an informed business decision on whether this strategy matches your business needs. They can go through all the insights of customer behaviour and interactions which helps them to improve their business strategies. Read more to get some surprising benefits and drawbacks of it.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Callminer

OCTOBER 22, 2019

“Most call center service providers categorize their offerings into outbound and inbound calling services. Outbound is ideal for businesses that need assistance reaching customers. Inbound services provide customer assistance and technical support for programs and software. High Value Inbound Support.

Best practices 203

Best practices Call Center outsourcing Contact Center 203