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Developing a Sales Strategy: A #-Step 2022 Guide

JustCall

Find out when to add sales to a self-service model. The next step in developing a sales strategy is learning when to add sales to a self-service model. The advent of eCommerce has revolutionized how people buy and sell goods and services. There are different ways to sell a product or service.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

They use Interactive Voice Response (IVR) in their call centers where customers can interact with the self-service menu by using speech recognition or dial entry features and get connected to the right operator who can solve all their queries.