Global Response

DECEMBER 21, 2022

How Quality Assurance Can Help Increase Sales Whether or not your call center focuses on outbound sales and marketing, a good QA process can directly impact sales and drive improvement for your bottom line. This allows you to collect data around overall QA scores, as well as more detailed trends over time.

Call Center 62

Call Center Outbound sales Feedback Best practices 62

Callminer

OCTOBER 22, 2019

Campaign success features can extend to script development – it’s important that a service provides knowledgeable, professional service to your customers. Keep an eye on the AI trend. The evolving mechanism behind these trends are speech analytics driven by natural language processing (NLP.) High Value Inbound Support.

Best practices 203

Best practices Call Center outsourcing Contact Center 203

CrazyCall

AUGUST 16, 2019

Topics covered: Direct sales, sales trends, personal development. For: Small business owners, sales hustlers, entrepreneurs. Wine, motivation, yelling, a lot of swear words, and SALES. For: Entrepreneurs, business owners, sales managers. The Brutal Truth About Sales & Selling. The Sales Podcast.

Sales 115

Sales B2B Coaching Personalization 115