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DMG Consulting Releases 2017-2018 Cloud-Based Contact Center Infrastructure Market Report

DMG Consulting

Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. There are over 150 CBCCI competitors world-wide, and hundreds of system integrators, technology partners, value added resellers, distributors and others supporting them.

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Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

Autodialer – A remote phone automatically makes calls using an unloaded contact list and connects to a human agent only when the call is received. Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Calls, texts, voicemails, etc.

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