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Conversation Intelligence: The key to success in customer conversations

JustCall

After the software processes all this data, it can generate reports on sales performance metrics like sentiment, buying moments, call conversions, revenue from calls, average deal size, and more. Rather than having simple, dull discussions about the services and products, they can harness the power of conversation to ramp up sales.

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What are the Objectives of Call Center Operations?

Fonolo

Are you inbound or outbound? Sales or service? An outbound sales center makes proactive, outbound sales calls. This type of contact center might seek to increase agent retention, productivity, and sales. . #3 3 Motivated Agents Help Increase Sales. Gamification. DID YOU KNOW?