Entertainment industry standards Interactive Voice Response Surveys 
JustCall
MARCH 9, 2023
While engaging in a survey or feedback form, there is only one thought in the customers’ heads: “Would I see any improvement in services if I give this feedback?” Arrange Information or Entertainment for Queued Callers What do your callers do while they wait? Invest in a Modern IVR IVR stands for Interactive Voice Response.
Callminer
AUGUST 1, 2017
Our solution, VIA Contact Centre, is actually an adapted form of Skype for Business that offers added benefits to the contact center like call recording, smart agent selection, and interactive voice response – the latter is particularly useful as it negates the need for switchboards entirely.
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