Entertainment Feedback Multichannel Surveys 
CSM Magazine
MARCH 3, 2016
The survey of 1,000 consumers compared buying experiences across multiple market sectors, including utilities, phone, TV and broadband, clothing, travel, home improvement, entertainment and groceries.
COPC
MAY 16, 2018
This information can be found in a variety of ways, including benchmarking competitors, consumer research, customer surveys and focus groups. These results also hold true when the survey answers are simplified to either “self-help system” or “human agent,” doing away with adjectives like “effective” and “friendly.”. Customer feedback.
Expert insights. Personalized for you.
40 
Let's personalize your content