Enterprise Multichannel Telemarketing virtual call center 
Hodusoft
JUNE 21, 2023
A call center is an organization (or a team or department within a large organization) that handles both incoming and outgoing calls. The people who answer incoming calls or make outgoing calls are known as customer service representatives.
JustCall
MARCH 9, 2023
Various modern and intelligent software and tools help manage inbound contact centers effectively: Automatic call distribution Interactive voice response (IVR) Skill-based call routing If your business sells products and services for which there could be customer queries, an inbound call center is the right choice for you.
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