Top Customer Contact Central Sales Personalization Content for Week of Jan 19

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Sat.Jan 19, 2013 - Fri.Jan 25, 2013

Banks continually challenged with securing growing sales channels

TRUSTID

JANUARY 22, 2013

Along with providing faster and more convenient ways to bank, financial institutions are constantly challenged with making sure all of their customer channels are protected. The problem with offering customers more tools for customers to bank remotely is the ability to successfully secure the growing number of sales channels without impacting the user experience.

Banking

Banking Sales Call Center Contact Center

PSIM ROI: Achieving operational savings

Customer Interactions

JANUARY 24, 2013

'There are those who say that security systems, specifically PSIM solutions, don’t provide true ROI, but are simply a cost of doing business. Personally, I believe that PSIM solutions are a great vehicle for security management, which save expenses and prevent unnecessary costs. In this two-part blog (for part two click here), I’ll explore two types of ROI value that PSIM systems deliver.

Technology

Technology Management Personalization

Sat.Jan 19, 2013 - Fri.Jan 25, 2013

Banks continually challenged with securing growing sales channels

PSIM ROI: Achieving operational savings

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