Strategic Contact
JULY 8, 2018
Artificial Intelligence (AI) is breaking the hype meter in the contact center industry. While it’s only in the early adopter stages, it appears to be grabbing the attention of contact center technology sellers and buyers. With all the confusion such enthusiasm creates, it seemed a little primer is in order. AI processes and interprets large.
Jive
JULY 8, 2018
If you’re a small business, you need an easy, cost-efficient way to communicate with your customers. Typically, this boils down to two options. One would be a traditional phone system , which requires physical phone lines and a hefty hardware investment. The other option would be Hosted VoIP—a new benchmark in business communication that combines the basic calling functions of legacy phone systems with a host of new cloud-based functionalities.
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