Sat.Mar 28, 2020

Covid-19 Mask Sewing Kits

Myra Golden Media

Are you interested in making and donating masks for Covid-19? Here are some resources to get you started. link]. link]. Customer Experience Design

How Apple Uses Psychology To Construct An Outstanding Experience

Beyond Philosophy

What You Should Learn from Apple’s Outstanding Experience. I am a huge fan of Apple products. If there were already a waiting list for the next iPhone, I would be on it. For me, buying Apple products is emotional, intuitive, and automatic—all the things a brands needs to foster customer-driven growth. Apple is excellent at incorporating principles of behavioral economics and psychology that are hugely influential on customer behavior in all the right ways.

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My First Lesson In Leadership and Culture; A tribute to Nick Pape

Zoom International

A tribute to Nick Pape. I was out riding my bike with my wife to get some exercise on Saturday March 28, when I received word that a friend of mine, Nick Pape, had passed due to the Coronavirus. The news hit me like a ton of bricks. I was floored. Here we are social distancing, taking precautions and working hard to keep the business of work moving forward. And then you take a shot to the gut. An otherwise healthy, vibrant, successful, and tremendous human being was taken from us far too soon.

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How a Help Desk Software Can Help Your Startup to Grow

Wowdesk Blog

Startups can be daunting! You just need a great idea to put forward your initial step, but it really takes a lot more than that to survive. A startup doesn’t strive only for your funds. Happy and satisfied customers do play a vital role.

Increased Customer Satisfaction and Lower Call Volume During Rapid Expansion

Learn how a customized support solution for a rapidly expanding company resulted in increased customer satisfaction and decreased support calls.