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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? This person is crucial in getting the initial project approved and moving it forward. Upsell and Cross-sell Revenue Growth. Outbound Sales Call.

Analytics 93
Analytics Government APIs Metrics 93
article thumbnail

How to Successfully Implement Customer Journey Analytics

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? This person is crucial in getting the initial project approved and moving it forward. and delivers meaningful ROI.

Analytics 43
Analytics Metrics Government Journey mapping 43
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