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Monthly Update: Turbocharge Your Contact Center with Cloud-Based Cisco Webex Contact Center

Cisco - Contact Center

To learn more about Webex Contact Center, read our ebook. To learn more about Cisco Contact Center solutions, visit our website. Stay tuned for next month’s blog where I will be highlighting new features that improve your ability to be more proactive in improving your customers’ experiences.

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Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

Thanks to the collaborative and AR tools available during the ViiBE call, the agents are able to better guide the customers through remotely diagnosing and resolving technical or challenging issues. No more call redirection, no more operational pauses. Have any book or podcast suggestions for the Zendesk Startup Central community?