de-de guide-to-call-center-agent-feedback-loops Blog Related Topics 
USAN
JUNE 14, 2022
Contact center turnover rates have historically been high. What is causing the increasing agent churn? These factors create more opportunities for agents looking to leave the contact center industry. These factors create more opportunities for agents looking to leave the contact center industry.
Callminer
APRIL 30, 2020
Given the often-hectic nature of call-based customer support, it is not at all uncommon for conflicts to arise with confused or otherwise frustrated customers. For more information on improving the customer experience, download our white paper, Leveraging Emotion to Improve CX & Elevate Contact Center Performance.
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