Customer Service Telemarketing Virtual Agent virtual call center 
Global Response
MAY 1, 2023
That’s an inbound call center, and it’s one of the most common call center models. Inbound call centers manage incoming customer communications, either by phone or multiple channels. This can be marketing and sales related, or it can be related to service and support.
aircall
OCTOBER 7, 2016
Leads the initial call center training program, and any additional courses. Is responsible for getting new agents up to snuff, and keeping everyone on the same page. Will be well versed in the ins and out of successful customer interaction. Telemarketer. Specialises in outbound calls.
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