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Inspiration is waiting for you at C3 2017

Clarabridge

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

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4 Gold CX Metrics for CX Leaders

ClearAction

Right the First Time leads to Freed-up Resources, which reduces Customer Acquisition Costs, Customer Service Value costs, and Customer Retention costs (Customer Health Score), which lead to Margin Expansion. When everyone received their strategic planning instructions, guess what was top of mind for them?

Metrics 62
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article thumbnail

Inspiration is waiting for you at C3 2017

Clarabridge

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

article thumbnail

Inspiration is waiting for you at C3 2017

Clarabridge

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.