Remove Customer Service Remove Revenue potential Remove Self service Remove Wait times
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Boost Stadiums with Oracle EPM: Elevate Fan Experience and Ops

CSM Magazine

Cashless and contactless options are game-changers in reducing congestion and wait times at concession stands. By incorporating Oracle’s POS hardware like self-service kiosks and mobile payment readers, I’m able to accelerate service while boosting throughput and per capita spending.

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A Comprehensive Guide to Customer Interaction Analytics

NobelBiz

These platforms provide a goldmine of data regarding customer sentiment and brand perception. CMSWIRE also states that “ 69% of consumers want the ability to move from one channel to another while speaking with a customer service representative ”.