Remove Customer Service Remove Inbound sales Remove Morale Remove Outbound sales
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What Are the Best Job Titles for Sales and Business Development?

Andrew Mcfarland

Some believe creative job titles will reduce employee stress and improve morale. The distinction between business development and sales is actual sales. They should also utilize sales software and lead generation tools effectively. There are two main types of sales roles: outbound and inbound.

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How to Tell if an Outsourced Contact Center Is Right for Your Business

TLC Associates

While there can be clear benefits to outsourcing your customer service or contact center, such as lower labor costs, there are tradeoffs that also need to be considered. Even with accurate forecasting and preparation, your business is unable to keep up with these spikes in demand and, as a result, customer experience suffers.