CSM Magazine

MAY 12, 2022

There’s no time like the present to be in the vocational rental business. Vacation rentals provide travelers with a practical solution, providing them with all the comforts of home and an affordable rate. How can you ensure you’re providing the best customer service and experience? Consider these suggestions below.

Customer Experience 52

Customer Experience Entertainment Advertising Marketing 52

Toister Performance Solutions

SEPTEMBER 9, 2021

Note: Lessons from The Overlook is a periodic update on lessons learned from owning a vacation rental property in the Southern California mountain town of Idyllwild. My wife, Sally, and I own a vacation rental cabin called The Overlook Idyllwild. This has given us first-hand experience as a guest.

Management 107

Management Customer Service 107

Netomi

JANUARY 5, 2022

Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Teresa Allen.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98