Beyond Philosophy

SEPTEMBER 25, 2017

The idea is that when you know the steps your customers take in their interactions with you, you can design a better customer experience. The concept of a customer’s journey is nothing new – we have been offering journey mapping in our customer experience consultancy for years.

Big data 284

Big data Journey mapping Consulting Consulting 284

JustCall

MAY 14, 2020

While explaining your product features talk about how their investment in your product or service will bring them maximum success. Webinars are the easiest way to reach out to maximum customers. Throw up a webinar with support experts. Shorten your average response time for a better quality customer service.

Customer retention 52

Customer retention Journey mapping Education Feedback 52

JustCall

MAY 14, 2020

While explaining your product features talk about how their investment in your product or service will bring them maximum success. Webinars are the easiest way to reach out to maximum customers. Throw up a webinar with support experts. Shorten your average response time for a better quality customer service.

Customer retention 52

Customer retention Journey mapping Education Feedback 52