Transforming Customer Engagement Through Our Cutting-Edge Call Center Technology
TeleDirect
DECEMBER 14, 2023
Call centers started with using traditional phone lines, which morphed into VoiP and interactive voice response (IVR). Net performance and customer effort scores measure your customer’s brand loyalty and satisfaction. Unlike scripts that agents read verbatim and can have a robotic cadence, our expertly trained U.S.
Let's personalize your content