Guest Post: Customer Service Telephone Skills – Master Your Art of Conversation with Clients
ShepHyken
APRIL 9, 2021
Most modern-day VOIP Providers offer cloud-accessibility, enabling you to run your call center operations from any device. First, ditch the scripts. If you’re a new customer support rep, your organization will certainly ask you to follow a script. Reading from a script makes you sound like a robot. But guess what?
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