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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

LinkedIn: Augie Ray – Vice President Analyst – Customer Experience for CX and Marketing Leaders – Gartner. Our favorite content from Augie : The COVID-19 Dilemma: Remaining Customer-Centric When Customers Expect Incompatible Pandemic Rules. He authored the Customer Success book for Wiley!

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Customer Experience Disruptor Dixa Expands Operations in the US to Fix Broken Customer Service Market

CSM Magazine

Scott Sinatra joins as Chief Revenue Officer having been key to scaling the employee engagement and retention platform Glint across Europe and Asia before its acquisition by LinkedIn in 2018. Mads Fosselius, CEO of Dixa commented: “Our mission has always been to build a platform for companies that love their customers.