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Christmas in July? Prepare Your Holiday Season Customer Service Now

TLC Associates

Santa needs elves in the workshop and your business needs agents to keep handle times low and satisfaction high. Outsourced customer care can connect you with offshore and nearshore agents who grasp your customers’ challenges and are prepared to resolve their issues. Calculate Your Outsourcing ROI.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. . Evan Shumeyko.

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Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

We know that traditional approaches like multi-day workshops don’t build skills efficiently. About David Hadobas : David started CCNG in 1991, recognizing limited resources for information among contact center /customer care management. EXPERT SESSION – Leaders, 7 Steps to Engage for High Morale and Performance!