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What is the Cost to Outsource Call Center Services?

OctopusTech

Outsource call center service is to manage all types of customer support activities from an external team that has proficient and expert professionals who resolve customer queries, conduct surveys, and manage other customer support operations on behalf of your company.

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BPO call center

Global Response

Some BPO call centers may focus on inbound calls and customer service, while others may serve as an outbound BPO call center and handle telemarketing, sales and/or market research. BPO contact centers serve as an expanded call center for the modern customer experience. Do I need a BPO call center?