Remove CRM Remove Inbound sales Remove Study Remove Upselling
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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

In addition to this, they are also trained in upselling techniques. This can easily be performed with customer relationship management (CRM) software and Voice over Internet Protocol (VoIP). CRM software helps to provide high-quality customer service by analyzing and maintaining customer interactions effectively.

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Episode 5: De-risk the purchase decision | The four “D’s” of better B2C sales performance

Tethr

In this series, we’re diving deeper into some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. In today’s episode, we’re gonna be talking about the fourth behavior we discovered in our study on strategies for B2C sales: De-risk the purchase decision.

B2C 65
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article thumbnail

Episode 5: De-risk the purchase decision | The four “D’s” of better B2C sales performance

Tethr

In this series, we’re diving deeper into some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. In today’s episode, we’re gonna be talking about the fourth behavior we discovered in our study on strategies for B2C sales: De-risk the purchase decision.

B2C 62
article thumbnail

Episode 5: De-risk the purchase decision | The four “D’s” of better B2C sales performance

Tethr

In this series, we’re diving deeper into some of the research that went into our recent HBR article, 4 behaviors that boost inbound sales. In today’s episode, we’re gonna be talking about the fourth behavior we discovered in our study on strategies for B2C sales: De-risk the purchase decision.

B2C 62