JustCall

APRIL 13, 2020

Outbound sales with local caller IDs can make a big difference. Taking your sales reps through a structured onboarding program will really go a long way to help them understand product details. Also, goal setting, scripting and a focus on relevant sales metrics is important. 4-Week Sales Training Program Guide.

Sales 98

Sales CRM Chatbots Analytics 98

CrazyCall

AUGUST 8, 2019

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! Outbound and inbound customer services should be constantly measured to be improved. Start with improving and optimizing your call scripts ! Properly built scripts serve as helpful prompts during the conversations.

Call Center 52

Call Center Metrics Abandon rate Management 52

CrazyCall

AUGUST 16, 2019

Thanks to interviews with top-notch guests you’ll find it easy to set up a sales process within your company, hire the right people , and invest in your new sales department. Recommended episode: Testing SaaS Payment Terms with Jack Altman. Catalyst Sale Podcast. Topics covered: B2B Sales, Enterprise Sales, SaaS Sales.

Sales 115

Sales B2B Coaching Personalization 115