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Unique Fully-managed Solution Emerges from Sitel-NICE inContact Collaboration

NICE inContact

The company has 75,000 associates, mostly agents, and provides contact center services to 400+ clients in more than 70 countries and in 45 different languages. Sitel routinely integrates its premises-based platform and Avaya ACD with technology from its clients’ providers, NICE inContact among them.