Unique Fully-managed Solution Emerges from Sitel-NICE inContact Collaboration
NICE inContact
MAY 1, 2019
The company has 75,000 associates, mostly agents, and provides contact center services to 400+ clients in more than 70 countries and in 45 different languages. But it was a first for Sitel when a global insurance client approached the company to build a soup-to-nuts contact center solution—technology included.
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