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Types of Contact Centers: Discussed in Detailed

JustCall

Given the fact that contact centers are where most of the customer activity happens, this department needs robust tools and solutions to handle the load. To help businesses manage call volumes in addition to keeping their efforts goal-aligned, they can choose from various types of contact center solutions.

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. However, IVR is available for Contact Center plans only. Intelligent IVR is also available for Contact Centers as an add-on service.

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Top 8 CallHippo Alternatives & Competitors in 2023

JustCall

Squaretalk Overview Squaretalk is a versatile telemarketing solution. Why Squaretalk Is An Alternative to CallHippo Is easier to: Use Set up Administer Squaretalk Best-suited for: BPO call centers Companies with proactive sales CX teams Retention teams Insurance agents Financial advisors Traders Telemarketers Market researchers, etc.

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JustCall vs Dialpad Comparison in 2023: Best Call Center Software Review

JustCall

The above are just some of the common functions that are implicitly expected from a contact center solution. This advantage could, in fact, be your competitive price differentiator, especially if you plan on using Dialpad primarily for telemarketing. Available as an add-on service Free Trial Not Available.