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Is Outbound Telesales Making a Comeback?

Robert Davis

both in-house and outsourced, rose from fewer than 80,000 to 565,000. Reputable outbound telesales operations are enjoying a resurgence as companies discover that telesales can be a highly effective customer acquisition and retention tool when part of a well-designed marketing strategy. Welcome to the age of customer engagement.

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Is outbound telesales making a comeback?

Robert C. Davis and Associates

both in-house and outsourced, rose from fewer than 80,000 to 565,000. Reputable outbound telesales operations are enjoying a resurgence as companies discover that telesales can be a highly effective customer acquisition and retention tool when part of a well-designed marketing strategy. Welcome to the age of customer engagement.