Is Outbound Telesales Making a Comeback?
Robert Davis
APRIL 5, 2018
The big surge in telemarketing operations happened in the early 1980s to mid-1990s when the industry grew from employing a half-million agents to 4.5 For telemarketers, illegal robocallers and phone scams, in particular, have cast a dark cloud over an otherwise legitimate industry that employs millions of people.
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