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VoIP phone systems for healthcare: A key to better patient experience

JustCall

Healthcare is one industry that has transformed the most in the past few years. Although the industry was a reluctant adapter for change, circumstances during and post the COVID-19 pandemic have made it imperative for healthcare to embrace the modern world. The answer: by adopting an advanced and efficient phone system.

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. What is HIPAA Compliance? 4 Main HIPAA Rules.

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Telecom Services Telecommunication services are the veins of a call center, transporting voice data from one point to another. They encompass telephones, VoIP systems, and the internet connection, which allows communication between customers and call center agents.