Consulting CRM Technical Support Virtual Agent 
DMG Consulting
OCTOBER 6, 2023
Applications for Contact Centers/Customer Service Generative AI has caught the attention and imaginations of vendors and enterprises, driving investments in a large and growing variety of applications for contact centers (sales, marketing, service, collections, technical support, etc.) and customer service organizations.
RichCall
SEPTEMBER 13, 2017
Blair Pleasant , analyst and consultant about Unified Communications. Of course, it took about 20 years for CRM to become an overnight success. The contact centre will support this by providing hints, tips, education and technical support. Colin Taylor. Take Siri or Amazon Alexa for example. Babylon Health or Your.MD
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